How We Can Help You
At Citizens Advice Sandwell & Walsall we are here to help you with a wide range of problems you have or issues you might face. If we can’t help you directly, we can find someone who can. Our advice is free, non-judgmental and impartial.
Call our advice line
The best way to contact us is through our advice line on 0300 330 9017 (local rates apply).
This service is available:
| Monday | – | 9.00am – 3.30pm |
| Tuesday | – | 9.00am – 7.00pm |
| Wed/Thur/Fri | – | 9.00am – 3.30pm |
Webchat
If you prefer not to speak to an adviser over the phone then you can use our webchat service instead.
Click to start ChatVisit our advice bus
You can drop into our mobile advice unit, CASSIE. It will be in these places at these times: Please note – Due to weather the venues may be cancelled or times may change.
| Monday 26th July | Tuesday 27th July | Wednesday 28th July | Thursday 29th July | Friday 30th July |
Wednesbury 13:00-15:00 | Tipton/Great Bridge 10:00-13:00 | West Bromwich 9:00 -13:00 | Bearwood 10:00-13:00 | Blackheath 09:00 -13:00 |
| Price Road Gospel Hall Car Park Price Road Wednesbury WS10 0EZ | Asda Great Bridge Car park Brickhouse Ln S Tipton DY4 7HW | West Bromwich Job Centre Car Park Christchurch House, High St, West Bromwich B70 8LG | Lightwoods Park and House – (Parked by/near to the house) Adkins Lane Bearwood Smethwick B67 5DP | Blackheath Sainsbury’s overflow car park Halesowen Street Blackheath Rowley Regis B65 0HG |
| Monday 2nd August | Tuesday 3rd August | Wednesday 4th August | Thursday 5th August | Friday 6th August |
Wednesbury 09:00-13:00 | West Bromwich 9:00 -13:00 | Walsall 11:00 -14:00 | Oldbury 09:00-13:00 | Blackheath 09:00 -13:00 |
| Wednesbury Market Union St & Market Place Wednesbury WS10 7AX | West Bromwich Job Centre Car Park Christchurch House, High St, West Bromwich B70 8LG | Yew Tree Community Centre Redwood Road Yew Tree Walsall WS5 4LB | St James Church, Lions Farm Estate Shelsley Avenue Lions Farm Estate B69 1BG | Blackheath Sainsbury’s overflow car park Halesowen Street Blackheath Rowley Regis B65 0HG |
Request an appointment
If you really need to see someone face-to-face, we can still do that too.
- Visit your nearest Citizens Advice office in Sandwell or Walsall
(except Tipton and Wednesbury*) - Fill in one of the cards we have on the door
- Post the card through the letterbox
- A member of the team will then get in touch with you.
*Tipton and Wednesbury offices are closed. However, we hope to replace this system with a phone number very soon, so you won’t need to visit an office to request an appointment.