Job vacancies

Work with us at Sandwell & Walsall

Come and join the Citizens Advice Sandwell & Walsall team where 84% of our people would recommend us as a great place to work. We value all our people and can offer a supportive culture within a charity setting, all of the roles below attract a rewarding package with excellent terms including:

Why work with us?

We offer our people:

    • A flexible 37 hour working week
    • A healthy work life balance 
    • Workplace pension 
    • Generous holiday entitlement (26 days per year in addition to bank holidays)
    • Excellent training & development opportunities 
    • Recruitment Referral Incentives 
    • Annual Team Away Days 
    • Occupational Sick Pay
    • Employee Assistance Programme 
    • Eye Care Vouchers

To apply for any of our vacancies please download an application form and return your completed application form to  
staffrecruitment@citizensadvicesandwell-walsall.org 

If you require a reasonable adjustment or other assistance to apply for any vacancies please contact the Recruitment Team at staffrecruitment@citizensadvicesandwell-walsall.org  or call 07483 368469
Please note CV’s will not be accepted.

Employment Support Worker

Hours: 37 hours per week 

Salary: £24,480.00 per annum

Contract: Fixed term until 31st March 2025

Location: Sandwell 

Closing Date: 19th April 2024

Provisional Interview Date: 26th April 2024

To work with young people aged (16-25) on a 1-1 basis to assess their support needs and identify barriers preventing them from accessing training, volunteering or employment opportunities.

Key responsibilities

  • To design and deliver employability skills training including job search CV writing, interview skills and work ethics.
  • To provide  continued support throughout the young person’s journey including  longer term in-work support and to promote independence and confidence in the young person enabling them to  undertake assigned meaningful work.
  • Manage a caseload, providing ongoing support to young people both through 1-1 and group engagement.
  • Provide financial literacy support through the completion of benefit checks, budgeting sheets, referrals where needed to more specialist services, for example health and wellbeing services and debt.
  • Keep abreast of all training, volunteering and employment opportunities in order to support young people to make informed decisions around their future goals and aspirations
  • Have regular contact (using a case work approach) with those you are supporting and take reasonable steps to reestablish contact if this is lost.
  • To have a knowledge of safeguarding issues relating to young people.
  • To ensure that casework records are maintained in accordance with the project’s policies and procedures.
  • To evaluate the support provided to each young person pre and post intervention.