Contacting us
There are several ways you can contact us
Please use the most appropriate way to get in touch, and we look forward to hearing from you.
Speak to an adviser
- Advice Line - 0808 278 7812
- Debt Line - 0121 726 6745
- Help to Claim - 0800 144 8444 (Universal Credit)
Webchat
Chat to an adviser online from our local offices. You may also find answers to some of your questions in our Get Help pages.
If it’s out of hours send us a message via the link and we will get back to you.
Universal Credit - Help to claim
Please follow this link to the main Citizen’s Advice website, there you will find a link to “Talk to an advisor”.
Mobile advice units
See where our mobile advice unit CASSIE is today.
Our other mobile advice unit, CASPER, will be launching soon. Watch this space…
