Mobile Advice Units
You can drop into our mobile advice units, CASSIE and CASPER for advice.
Locations and timings are as follows: Please note – due to weather, the venues may be cancelled or timings may change.
Mobile Advice Unit
CASSIE & CASPER
CASSIE (Citizens Advice Supporting Social Inclusion and Equality) & CASPER (Citizens Advice Supporting People’s Economic Recovery) aims to support those isolated or unable to travel to alternative services. Our mobile advice units transform into fully accessible mobile offices, allowing Citizens Advice workers to meet people at community locations across the six towns of Sandwell.
The mobile advice unit team provides free, confidential and impartial advice Monday – Friday. If you would like to know where our mobile advice units is visiting you can view the timetable by clicking below:
CASSIE Timetable
w/c 16th June 2025
Monday
NO SERVICE
Tuesday
09:00 - 13:00
Inside West Bromwich Jobcentre
Wednesday
09:00 - 13:00
West Bromwich Jobcentre
Thursday
NO SERVICE
Stepping Stones Pre-school, St Pauls Road Smethwick, B66 1EX
Friday
NO SERVICE
CASPER Timetable
w/c 16th June 2025
Monday
09:30 - 12:00
Manor Hospital
Outside pathology lab.
Tuesday
09:30 - 13:00
Bloxwich Active Living Centre, High Street, Bloxwich, WS3 2DA
Wednesday
NO SERVICE
Thursday
NO SERVICE
Friday
09:30 - 13:00
Outside Savers Willenhall 24 – 28 Market Place, Willenhall, WV13 2AA
CASSIE Timetable
w/c 07th August 2023
CASPER Timetable
w/c 07th August 2023
Mobile Advice Unit
CASPER
Casper (Citizens Advice Supporting People’s Economic Recovery) is a project funded by The National Lottery Community Fund. The team supports residents around Walsall by providing face to face advice on multiple advice issues. The project aims to support those isolated or unable to travel to alternative services.
The CASPER team provides free, confidential and impartial advice Monday – Friday. If you would like to know where CASPER is visiting you can view the timetable by clicking below:
CASPER Timetable
w/c 27th March 2023
Adviceline
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.
It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
