Mobile Advice Units

You can drop into our mobile advice units, CASSIE and CASPER for advice.
Locations and timings are as follows: Please note – due to weather, the venues may be cancelled or timings may change. 

Mobile Advice Unit

CASSIE & CASPER

CASSIE (Citizens Advice Supporting Social Inclusion and Equality) & CASPER (Citizens Advice Supporting People’s  Economic Recovery) aims to support those isolated or unable to travel to alternative services.  Our mobile advice units transform into fully accessible mobile offices, allowing Citizens Advice workers to meet people at community locations across the six towns of Sandwell.

  

The mobile advice unit team provides free, confidential and impartial advice Monday – Friday. If you would like to know where our mobile advice units is visiting you can view the timetable by clicking below:

CASSIE Timetable

w/c 11th November 2024

Monday

NO SERVICE

Tuesday

09:00 -13:00

West Bromwich Job Centre

Wednesday

09:00 - 13:00

West Bromwich Job Centre

Thursday

09:00 - 13:00

Biserica Penticostala Church, 77 Newbury Lane, Oldbury

Friday

09:00 - 13:00

Sainsbury’s Blackheath

CASPER Timetable

w/c 11th November 2024

Monday

09:30 - 13:30

Walsall Manor Hospital, Moat Road, Walsall, (in the community Ambulance bay outside Pathology)

Tuesday

09:30 - 13:00

Streetly Community Library, Blackwood Road, Streetly B74 3PL 

Wednesday

09:30 - 13:00

Nisa Pelsall, 40 Spring Lane, Shelfield, Pelsall, Walsall, WS4 1AT

Thursday

09:30 - 13:00

Willenhall Chart, 19 Gomer Street, Willenhall, WV13 2NS

Friday

10:00 - 13.00

Willenhall 24 – 28 Market Place, Willenhall, WV13 2AA

CASSIE Timetable

w/c 07th August 2023

Monday Tuesday Wednesday Thursday Friday
09.00
Wednesbury Market
17 Camp St Wednesbury WS10 7BF
09.30
13.00
West Bromwich - Job Centre Office
Christchurch House, High St, West Bromwich, B70 8LG
09.30
13.00
West Bromwich - Job Centre Office
Christchurch House, High St, West Bromwich, B70 8LG
09.30
13.00
West Smethwick Park Pavilion
West Park Road, Smethwick, B67 7JJ
09.30
12.30
10.00
11.00
12.00

Monday

  • Wednesbury Market
    09.30 - 13.00

Tuesday

Wednesday

  • West Bromwich - Job Centre Office
    09.30 - 13.00

Thursday

Monday Tuesday Wednesday Thursday Friday
09.00
Wednesbury Market
17 Camp St Wednesbury WS10 7BF
09.30
13.00
10.00
11.00
12.00

Monday

  • Wednesbury Market
    09.30 - 13.00
Monday Tuesday Wednesday Thursday Friday
09.00
West Bromwich - Job Centre Office
Christchurch House, High St, West Bromwich, B70 8LG
09.30
13.00
10.00
11.00
12.00

Wednesday

  • West Bromwich - Job Centre Office
    09.30 - 13.00
Monday Tuesday Wednesday Thursday Friday
09.00
West Bromwich - Job Centre Office
Christchurch House, High St, West Bromwich, B70 8LG
09.30
13.00
10.00
11.00
12.00

Tuesday

Monday Tuesday Wednesday Thursday Friday
09.00
West Smethwick Park Pavilion
West Park Road, Smethwick, B67 7JJ
09.30
12.30
10.00
11.00
12.00

Thursday

No locations available!

CASPER Timetable

w/c 07th August 2023

Monday Tuesday Wednesday Thursday Friday
9:00 am
Willenhall
St Giles Court Tower Block Rose Hill Gardens, Willenhall WV13 2LX
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Tuesday

  • Willenhall St Giles Court Tower Block Rose Hill Gardens, Willenhall WV13 2LX
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Willenhall
St Giles Court Tower Block Rose Hill Gardens, Willenhall WV13 2LX
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Tuesday

  • Willenhall St Giles Court Tower Block Rose Hill Gardens, Willenhall WV13 2LX
    9:00 am - 1:00 pm
No locations available!

Mobile Advice Unit

CASPER

Casper (Citizens Advice Supporting People’s  Economic Recovery) is a project funded by The National Lottery Community Fund. The team supports residents around Walsall by providing face to face advice on multiple advice issues. The project aims to support those isolated or unable to travel to alternative services. 

29rxnum

The CASPER team provides free, confidential and impartial advice Monday – Friday. If you would like to know where CASPER is visiting you can view the timetable by clicking below:

CASPER Timetable

w/c 27th March 2023

Monday Tuesday Wednesday Thursday Friday
09.00
Savers, Willenhall. WV13 2AA
09.00
14.00
Palfrey Park
Palfrey Park, Dale Street, Walsall, WS1 4AF
09.00
14.30
Walsall Manor Hospital
09.00
14.30
Brownhills Community Centre
Brownhills Community Centre Pelsall Road WS8 7JS
09.00
14.30
Nisa Local High Heath, Spring lane, Pelsall, Walsall. WS4 1AT
09.00
14.30
10.00
11.00
12.00
13.00
14.00

Monday

  • Savers, Willenhall. WV13 2AA
    09.00 - 14.00

Tuesday

  • Palfrey Park
    09.00 - 14.30

Wednesday

  • Walsall Manor Hospital
    09.00 - 14.30

Thursday

Friday

  • Nisa Local High Heath, Spring lane, Pelsall, Walsall. WS4 1AT
    09.00 - 14.30
Monday Tuesday Wednesday Thursday Friday
09.00
Brownhills Community Centre
Brownhills Community Centre Pelsall Road WS8 7JS
09.00
14.30
10.00
11.00
12.00
13.00
14.00

Thursday

Monday Tuesday Wednesday Thursday Friday
09.00
Nisa Local High Heath, Spring lane, Pelsall, Walsall. WS4 1AT
09.00
14.30
10.00
11.00
12.00
13.00
14.00

Friday

  • Nisa Local High Heath, Spring lane, Pelsall, Walsall. WS4 1AT
    09.00 - 14.30
Monday Tuesday Wednesday Thursday Friday
09.00
Palfrey Park
Palfrey Park, Dale Street, Walsall, WS1 4AF
09.00
14.30
10.00
11.00
12.00
13.00
14.00

Tuesday

  • Palfrey Park
    09.00 - 14.30
Monday Tuesday Wednesday Thursday Friday
09.00
Savers, Willenhall. WV13 2AA
09.00
14.00
10.00
11.00
12.00
13.00

Monday

  • Savers, Willenhall. WV13 2AA
    09.00 - 14.00
Monday Tuesday Wednesday Thursday Friday
09.00
Walsall Manor Hospital
09.00
14.30
10.00
11.00
12.00
13.00
14.00

Wednesday

  • Walsall Manor Hospital
    09.00 - 14.30
No locations available!

Adviceline

Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.

It can be about your health, your money, your house, your family, your rights, immigration or anything in between.