Mobile Advice Units

You can drop into our mobile advice unit, CASSIE (and soon CASPER) for advice.
Locations and timings are as follows: Please note – due to weather, the venues may be cancelled or timings may change. 

Mobile Advice Unit

CASSIE

CASSIE (Citizens Advice Supporting Social Inclusion and Equality) is a van that transforms into a fully accessible mobile office, allowing Citizens Advice workers to meet people at community locations across the six towns of Sandwell.

The CASSIE team provides free, confidential and impartial advice Monday – Friday. If you would like to know where CASSIE is visiting you can view the timetable by clicking below:

CASSIE Timetable

w/c 25th October

Monday Tuesday Wednesday Thursday Friday
9:00 am
Wednesbury
Union St & Market Place Wednesbury WS10 7AX
9:00 am
1:00 pm
Tipton - Asda Great Bridge Car Park
Brickhouse Lane, South Tipton, DY4 7HW
9:00 am
1:00 pm
West Bromwich - Job Centre
Christchurch House, High St, West Bromwich, B70 8LG
9:00 am
1:00 pm
Bearwood - Lightwoods Park
Adkins Lane, Bearwood, Smethwick, B67 5DP
9:00 am
1:00 pm
Bearwood - Lightwoods ParkParked near the house
Blackheath
Sainsbury's Blackheath, overflow car park, B65 0HG
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Monday

  • Wednesbury Union St & Market Place Wednesbury WS10 7AX
    9:00 am - 1:00 pm

Tuesday

  • Tipton - Asda Great Bridge Car Park Brickhouse Lane, South Tipton, DY4 7HW
    9:00 am - 1:00 pm

Wednesday

  • West Bromwich - Job Centre Christchurch House, High St, West Bromwich, B70 8LG
    9:00 am - 1:00 pm

Thursday

  • Bearwood - Lightwoods Park Adkins Lane, Bearwood, Smethwick, B67 5DP
    9:00 am - 1:00 pm

Friday

  • Blackheath Sainsbury's Blackheath, overflow car park, B65 0HG
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Bearwood - Lightwoods Park
Adkins Lane, Bearwood, Smethwick, B67 5DP
9:00 am
1:00 pm
Bearwood - Lightwoods ParkParked near the house
10:00 am
11:00 am
12:00 pm

Thursday

  • Bearwood - Lightwoods Park Adkins Lane, Bearwood, Smethwick, B67 5DP
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Blackheath
Sainsbury's Blackheath, overflow car park, B65 0HG
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Friday

  • Blackheath Sainsbury's Blackheath, overflow car park, B65 0HG
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Tipton - Asda Great Bridge Car Park
Brickhouse Lane, South Tipton, DY4 7HW
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Tuesday

  • Tipton - Asda Great Bridge Car Park Brickhouse Lane, South Tipton, DY4 7HW
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Wednesbury
Union St & Market Place Wednesbury WS10 7AX
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Monday

  • Wednesbury Union St & Market Place Wednesbury WS10 7AX
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
West Bromwich - Job Centre
Christchurch House, High St, West Bromwich, B70 8LG
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Wednesday

  • West Bromwich - Job Centre Christchurch House, High St, West Bromwich, B70 8LG
    9:00 am - 1:00 pm
No locations available!

Mobile Advice Unit

CASPER

CASPER Timetable

w/c 25th October

Monday Tuesday Wednesday Thursday Friday
9:00 am
Stafford Street - Willenhall
Stafford Street/Market Place, Willenhall WV13 1RT
9:00 am
1:00 pm
Palfrey Park - Walsall
69 Dale Street Walsall WS1 4AN
9:00 am
1:00 pm
West Walsall E-ACT Academy
Primley Avenue Walsall WS2 9UA
9:00 am
1:00 pm
Brownhills - Severn House
Severn House – Tower Block High St, Brownhills, Walsall WS8 6EW
9:00 am
1:00 pm
Pelsall - Nisa Local
Nisa Local High Heath, Spring lane, Pelsall, Walsall, WS4 1AT
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Monday

  • Stafford Street - Willenhall Stafford Street/Market Place, Willenhall WV13 1RT
    9:00 am - 1:00 pm

Tuesday

  • Palfrey Park - Walsall 69 Dale Street Walsall WS1 4AN
    9:00 am - 1:00 pm

Wednesday

  • West Walsall E-ACT Academy Primley Avenue Walsall WS2 9UA
    9:00 am - 1:00 pm

Thursday

  • Brownhills - Severn House Severn House – Tower Block High St, Brownhills, Walsall WS8 6EW
    9:00 am - 1:00 pm

Friday

  • Pelsall - Nisa Local Nisa Local High Heath, Spring lane, Pelsall, Walsall, WS4 1AT
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Brownhills - Severn House
Severn House – Tower Block High St, Brownhills, Walsall WS8 6EW
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Thursday

  • Brownhills - Severn House Severn House – Tower Block High St, Brownhills, Walsall WS8 6EW
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Palfrey Park - Walsall
69 Dale Street Walsall WS1 4AN
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Tuesday

  • Palfrey Park - Walsall 69 Dale Street Walsall WS1 4AN
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Pelsall - Nisa Local
Nisa Local High Heath, Spring lane, Pelsall, Walsall, WS4 1AT
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Friday

  • Pelsall - Nisa Local Nisa Local High Heath, Spring lane, Pelsall, Walsall, WS4 1AT
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
Stafford Street - Willenhall
Stafford Street/Market Place, Willenhall WV13 1RT
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Monday

  • Stafford Street - Willenhall Stafford Street/Market Place, Willenhall WV13 1RT
    9:00 am - 1:00 pm
Monday Tuesday Wednesday Thursday Friday
9:00 am
West Walsall E-ACT Academy
Primley Avenue Walsall WS2 9UA
9:00 am
1:00 pm
10:00 am
11:00 am
12:00 pm

Wednesday

  • West Walsall E-ACT Academy Primley Avenue Walsall WS2 9UA
    9:00 am - 1:00 pm
No locations available!

Adviceline

Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.

It can be about your health, your money, your house, your family, your rights, immigration or anything in between.