Job vacancies

Work with us at Sandwell & Walsall

Come and join the Citizens Advice Sandwell & Walsall team where 84% of our people would recommend us as a great place to work. We value all our people and can offer a supportive culture within a charity setting, all of the roles below attract a rewarding package with excellent terms including:

Why work with us?

We offer our people:

    • A flexible 37 hour working week
    • A healthy work life balance 
    • Workplace pension 
    • Generous holiday entitlement (26 days per year in addition to bank holidays)
    • Excellent training & development opportunities 
    • Recruitment Referral Incentives 
    • Annual Team Away Days 
    • Occupational Sick Pay
    • Employee Assistance Programme 
    • Eye Care Vouchers

To apply for any of our vacancies please download an application form and return your completed application form to 

If you require a reasonable adjustment or other assistance to apply for any vacancies please contact the Recruitment Team at  or call 07483 368469
Please note CV’s will not be accepted.

Employment Support Worker

Hours: 37 hours per week 

Salary: £24,480.00 per annum

Contract: Fixed term until 31st March 2025

Location: Sandwell 

Closing Date: 19th April 2024

Provisional Interview Date: 26th April 2024

To work with young people aged (16-25) on a 1-1 basis to assess their support needs and identify barriers preventing them from accessing training, volunteering or employment opportunities.

Key responsibilities

  • To design and deliver employability skills training including job search CV writing, interview skills and work ethics.
  • To provide  continued support throughout the young person’s journey including  longer term in-work support and to promote independence and confidence in the young person enabling them to  undertake assigned meaningful work.
  • Manage a caseload, providing ongoing support to young people both through 1-1 and group engagement.
  • Provide financial literacy support through the completion of benefit checks, budgeting sheets, referrals where needed to more specialist services, for example health and wellbeing services and debt.
  • Keep abreast of all training, volunteering and employment opportunities in order to support young people to make informed decisions around their future goals and aspirations
  • Have regular contact (using a case work approach) with those you are supporting and take reasonable steps to reestablish contact if this is lost.
  • To have a knowledge of safeguarding issues relating to young people.
  • To ensure that casework records are maintained in accordance with the project’s policies and procedures.
  • To evaluate the support provided to each young person pre and post intervention.