Find your local office
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction. It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
PLEASE NOTE – We no longer occupy 22 Lombard Street, West Bromwich. However should you need our help, please see our offices below.
Smethwick
Unit 6, Tollgate Shopping Precinct, Smethwick, B67 7RA
- Monday - 09:00 – 15:30
- Tuesday - 09:00 – 15:30
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Wednesday - 09:00 -12:30
- Thursday - 09:00 -15:30
- Friday - 09:00 -12:30
- Friday - 12:30 - 15:30 Appointments Only
Cradley Heath
Cradley Heath Community Centre, Reddal Hill Road, Cradley Heath, B64 5JG.
- Tuesday - 09:00 -15:30
- Thursday - 09:00 -15:30
Tipton
St Paul’s Community Centre, Brick Kiln Street, Tipton,
DY4 9BP
- Monday - 09:00 - 15:30
- Wednesday - 09:00 - 15:30
West Bromwich
SWEDA, Church Street, West Bromwich. B70 8RP
- Thursday- 09:30 - 17:00
Our mobile advice unit also visits the West Bromwich area on a Tuesday and Wednesday. Please view our timetable here for locations and times.
Fourth Thursday of the month – Energy Team – 10am – 2pm
Oldbury
Municipal Buildings Halesowen Street
Oldbury
West Midlands
B69 2AB
- Monday - 09:00 -15:30
- Tuesday - 10:00 - 16:30
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Wednesday - 09:00 -15:30
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Thursday - Debt pre booked appointments (09:00-15:00)
- Friday - 09:00 - 15.30
Wednesbury
Wednesbury Library, Walsall Street, Wednesbury. WS10 9EH
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Friday 10:00am - 5.00pm
Walsall
E-act Academy (Caretakers Cottage), Furzebank Way, Willenhall WV12 4BD
- Friday - 09.00 - 12:00
If you need support with income maximisation, completion of benefit application forms and support with benefit related queries, you can visit your local Walsall Connected site for initial support.
https://go.walsall.gov.uk/people-and-communities/walsall-connected-get-help-get-online
Any queries requiring additional support such as appeals, tribunals and court representation will be referred to Welfare Benefits Support service at Citizens Advice Sandwell & Walsall.
Please note the Walsall Office can only support with Welfare Benefits and Debt issues on an appointment basis. We do not offer a drop-in service.
Please email:
Welfare Benefits: - office@citizensadvicesandwell-walsall.org
Debt:-
debt.advice@citizensadvicesandwell-walsall.org
Adviceline
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.
It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
