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We're on the road!

Need to see an adviser face-to-face? Drop in on CASSIE, our mobile advice unit.
Every week, CASSIE stops in Cradley Heath,
Wednesbury, and Oldbury. See the timetable for times and locations.

Do you owe anyone any money? Are you behind with bills? Regardless of how much you owe, contact us for advice!

Are you struggling with credit card repayments? Are you worried about bailiffs? If the answer is yes, we’re here to help Give us a call on 0121 726 6745 or 01922 700600 (option 1) and one of our Debt Advisers will call you back. If you prefer you can also email us at


Due to the National lockdown restrictions, we will not be offering face to face appointments for the immediate future However you can still contact us for advice by calling Advice Line 0300 330 9017  or by Webchat -via the website  For debt advice contact us by calling  Adviceline or by  Webchat or by calling our new direct Debt support number […]

Job Opportunity

JOB VACANCY  We are seeking to recruit  1 x 0.5 BGET (British Gas Energy Trust) Administrator  Hours: Part Time 18.5hrs per week  Salary: £18,073.00 (pro- rata)  Closing date: 30th June 2021 @ 5pm  Interview date: 9th July 2021  Background:  Financial wellbeing is defined as the feeling of being secure and in control, being able to […]

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Contacting us during Covid-19 pandemic

Advice line: 0300 330 9017 (local rates)


More about contacting us during the pandemic

Chat Online With an Adviser

Our highly trained volunteers come from all sorts of backgrounds and are here to help you with sound advice on a diverse range of issues.

Click to start Chat

Universal Credit Online Chat

If you would like to talk to an advisor about your Universal Credit application then you can use this online chat service.

Online Chat

Or call 0800 144 8444 (8am - 6pm)


We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

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