Please note: As of Monday 30th March 2026, our staff will no longer be operating a service at Tipton Community Centre.
We will be moving to Jubilee Centre, Glebefields Estate, Powis Ave, Tipton DY4 0RJ and our first day there will be Thursday 2nd April 2026.
The service will operate every Monday and Thursday from 9am to 1pm.
General Advice
For any general advice please complete the referral form:
Debt Helpline
0800 240 4420
Our debt advisers could help you resolve your debt problems, whatever the cause or amount you owe.
Advice Line
0808 278 7812
Mon - 09:00-16:30
Tue - 09:00-19:00
Wed - 09:00-16:30
Thu - 09:00-16:30
Fri - 09:00-16:30
Webchat
If it's out of hours send us a message via the link and we will get back to you.
CASSIE & CA-HEAT
See where our mobile advice units CASSIE and CA-HEAT are today.
We're here to help you.
Get in touch today.
What do you need to talk about?
Free advice
Citizens Advice Sandwell & Walsall provides free, confidential and impartial advice for the people in Sandwell and Walsall no matter what problems you may have.
Sandwell Consortium Cost of Living Support Programme
“Do you need some additional support to help you to cope with the cost of living crisis?
Sandwell Consortium are offering a free and confidential service:
• benefits and debt advice
• energy advice
• help with budgeting
• employment support,
• help to get online
All in a single service, provided by trained and experienced advice workers from Sandwell Consortium and Citizens Advice Sandwell.
We want to help you to have a real change in your financial circumstances through an increase in your household income and a reduction in your household expenditure.
The service is being delivered in a range of community settings around Sandwell.
Visit Sandwell Consortium website for more information – www.sandwellconsortium.co.uk/service/colt/
