Find your local office
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction. It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
PLEASE NOTE – We no longer occupy 22 Lombard Street, West Bromwich. However should you need our help, please see our offices below.
Smethwick
Unit 6, Tollgate Shopping Precinct, Smethwick, B67 7RA
- Monday - 09:00 – 16:30
- Tuesday - 09:00 – 16:30
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Wednesday - 09:00 -12:30
- Thursday - 09:00 -16:30
- Friday - 09:00 -16:00
Cradley Heath
Tipton
St Paul’s Community Centre, Brick Kiln Street, Tipton,
DY4 9BP
- Monday - 08:30 - 15:30
- Wednesday - 08:30 - 15:30
West Bromwich
SWEDA, Church Street, West Bromwich. B70 8RP
Thurday 09:30 – 17:00
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Lets Chat Hub, West Bromwich Bus Station Near Stand D, St Michael Street, Sandwell, West Bromwich, B70 7NN
Thursday 10:00 - 14:00
Our mobile advice unit also visits the West Bromwich area on a Tuesday and Wednesday. Please view our timetable here for locations and times.
Fourth Thursday of the month – Energy Team – 10am – 2pm
Oldbury
Municipal Buildings Halesowen Street
Oldbury
West Midlands
B69 2AB
- Monday - 09:00 -16:30
- Tuesday - 09:00 - 16:30
- Wednesday - 09:00 -16:30
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Thursday - 09:00-16:30
- Friday - Closed (Appointments Only)
Wednesbury
Wednesbury Library, Walsall Street, Wednesbury. WS10 9EH
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Friday 10:00am - 16.30pm
Walsall
Our Welfare Benefits Caseworkers can also support with appeals, tribunals and court representation (for benefits only). Please note that we do not have a drop-in service at this location, it is an appointment only service. If you would like help to get online you can visit https://go.walsall.gov.uk/people-and-communities/walsall-connected-get-help-get-online We have a debt specialist team who can help with debt related issues. This is an appointment based service, we do not offer a drop-in. To contact the debt team please email debt.advice@citizensadvicesandwell-walsall.org Appointments can also be arranged with our energy team to help make savings with everyday bills and switching supplier, understanding bills, energy saving tips and grant applications, budgeting and benefit checks. Call us on: 07724 311172 or email: financialcapability@citizensadvicesandwell-walsall.org
Adviceline
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.
It can be about your health, your money, your house, your family, your rights, immigration or anything in between.