Find your local office
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction. It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
PLEASE NOTE – We no longer occupy 22 Lombard Street, West Bromwich. However should you need our help, please see our offices below.
Smethwick
Smethwick Library, 100 High St, Smethwick B66 1AA
- Monday - 09:00 – 13:00
- Tuesday - 09:00 – 13:00
- Wednesday - Closed
- Thursday - 09:00 -13:00
- Friday - 09:00 -13:00
Cradley Heath
You can also access support in Cradley Heath at the folowing location: –
Community Link 126 High Street Cradley Heath B64 5HJ
Advice session times:
Every Thursday from 9am to 1pm
Tipton
Please note: As of Monday 30th March 2026, our staff will no longer be operating a service at St Paul’s Community Centre.
We will be moving to Jubilee Centre, Glebefields Estate, Powis Ave, Tipton DY4 0RJ and our first day there will be Thursday 2nd April 2026.
The service will operate every Monday and Thursday from 9am to 1pm.
- Monday - 09:00 - 13:00
- Thursday - 09:00 - 13:00
West Bromwich
Support is available via our Mobile Advice unit. Please view our timetables here for locations and times.
Oldbury
Municipal Buildings Halesowen Street
Oldbury
West Midlands
B69 2AB
- Monday - 09:00 - 13:00
- Tuesday - 09:00 - 13:00
- Wednesday - 09:00 - 13:00
- Thursday - 09:00 - 13:00
- Friday - Closed (Appointments Only)
Wednesbury
Wednesbury Library, Walsall Street, Wednesbury. WS10 9EH
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Friday 10:00am - 14:00pm
Walsall
Our Welfare Benefits Caseworkers can also support with appeals, tribunals and court representation (for benefits only). Please note that we do not have a drop-in service at this location, it is an appointment only service. If you would like help to get online you can visit https://go.walsall.gov.uk/people-and-communities/walsall-connected-get-help-get-online We have a debt specialist team who can help with debt related issues. This is an appointment based service, we do not offer a drop-in. To contact the debt team please email debt.advice@citizensadvicesandwell-walsall.org Appointments can also be arranged with our energy team to help make savings with everyday bills and switching supplier, understanding bills, energy saving tips and grant applications, budgeting and benefit checks. Call us on: 07724 311172 or email: financialcapability@citizensadvicesandwell-walsall.org
Adviceline
Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.
It can be about your health, your money, your house, your family, your rights, immigration or anything in between.
