Find your local office

Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction. It can be about your health, your money, your house, your family, your rights, immigration or anything in between.

PLEASE NOTE – We no longer occupy 22 Lombard Street, West Bromwich.  However should you need our help, please see our offices below. 

Smethwick

Location

Smethwick Library, 100 High St, Smethwick B66 1AA

Advice Sessions times:
Contact Us

Cradley Heath

We no longer have an office in Cradley Heath, however you can still access pre-booked appointments at the following location: – 

Community Link
126 High Street,
Cradley Heath,
B64 5HJ

To book an appointment, please email contactus@citizensadvicesandwell-walsall.org

Advice session times:

Thursday 9:00 – 13:00

Tipton

Location

Jubilee Park Community Centre, Glebefields Estate, Powis Ave, Tipton, DY4 0RJ

Advice session times:
Contact Us

West Bromwich

Location

Support is available via our Mobile Advice unit.  Please view our timetables here for locations and times. 

 
 
 

 

Oldbury

Location

Municipal Buildings Halesowen Street
Oldbury
West Midlands
B69 2AB

Advice session times:
Contact Us

Wednesbury

Location

Wednesbury Library, Walsall Street, Wednesbury. WS10 9EH

Advice session times:
Contact Us

Walsall

Location
The Walsall Hub, 1902 Green Lane, Walsall, WS2 8HE
 
Advice Session Times – Prebooked appointsments only. To book an appointment, please email contactus@citizensadvicesandwell-walsall.org
 
Monday – Friday 09:00 – 17:00 
If you need support with income maximisation, completion of benefit application forms and support with benefit related queries, you can contact us by emailing contactus@citizensadvicesandwell-walsall.org.

Our Welfare Benefits Caseworkers can also support with appeals, tribunals and court representation (for benefits only). Please note that we do not have a drop-in service at this location, it is an appointment only service. If you would like help to get online you can visit https://go.walsall.gov.uk/people-and-communities/walsall-connected-get-help-get-online We have a debt specialist team who can help with debt related issues. This is an appointment based service, we do not offer a drop-in. To contact the debt team please email debt.advice@citizensadvicesandwell-walsall.org Appointments can also be arranged with our energy team to help make savings with everyday bills and switching supplier, understanding bills, energy saving tips and grant applications, budgeting and benefit checks. email: contactus@citizensadvicesandwell-walsall.org

Adviceline

Whatever your problem is, you are not alone – we are here to help, just call our adviceline, pop-in or email us and we will point you in the right direction.

It can be about your health, your money, your house, your family, your rights, immigration or anything in between.