Contacting us

There are several ways you can contact us

Please use the most appropriate way to get in touch, and we look forward to hearing from you.

Speak to an adviser

  • Advice Line - 0808 278 7812
  • Debt - 0800 240 4420
  • Help to Claim - 0800 144 8444 (Universal Credit)

Face to face

Please check your local office opening times.

Find your nearest office

Social Media

Facebook-f Twitter Youtube Linkedin

Webchat

Chat to an adviser online from our local offices. You may also find answers to some of your questions in our Get Help pages.

If it’s out of hours send us a message via the link and we will get back to you.

Universal Credit - Help to claim

Please follow this link to the main Citizen’s Advice website, there you will find a link to “Talk to an advisor”. 

Help to claim online chat

Mobile advice units

See where our mobile advice units CASSIE and CASPER are today.

Timetable